Geography Skills & Knowledge Gaps for Retail Salespersons
Retail Salespersons
Very Low
Geography Skills & Knowledge Gaps for Reservation and Transportation Ticket Agents and Travel Clerks
Reservation and Transportation Ticket Agents and Travel Clerks
Medium
Geography
Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
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Transportation Skills & Knowledge Gaps for Retail Salespersons
Retail Salespersons
Very Low
Transportation Skills & Knowledge Gaps for Reservation and Transportation Ticket Agents and Travel Clerks
Reservation and Transportation Ticket Agents and Travel Clerks
Medium
Transportation
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
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Customer and Personal Service Skills & Knowledge Gaps for Retail Salespersons
Retail Salespersons
Medium
Customer and Personal Service Skills & Knowledge Gaps for Reservation and Transportation Ticket Agents and Travel Clerks
Reservation and Transportation Ticket Agents and Travel Clerks
High
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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Computers and Electronics Skills & Knowledge Gaps for Retail Salespersons
Retail Salespersons
Low
Computers and Electronics Skills & Knowledge Gaps for Reservation and Transportation Ticket Agents and Travel Clerks
Reservation and Transportation Ticket Agents and Travel Clerks
Medium
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
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